Product Details
CloudAgent is a virtual business phone system, that provides your business with all the business productivity tools, mandatory for any business to operate professionally and efficiently with ivrs and cloud telephony system.
Ozonetel CloudAgent Features
- CRM integration
- Multi User login & Roll based access
- SMS
- Banquet and conference Management
- Mobile App
- Lead Management
- Contact Management
- IVR and Dial Groups
- Call Routing
- Internal Call Transfer
- Customisable Welcome Greeting
- API Integration
- Call Recording
- Single Access Number
- Caller ID
- Call Center Management
- Call Monitoring
- Inbound Reporting
- Outbound Reporting
- Telemarketing Management
- Call Queuing
- Analytical Reports
- Custom Sender ID
- Outgoing Call Tracking
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