CallFire

Product Details

CallFire offers a number of call center features to automate outbound campaigns and track business activity. The app’s main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API.

CallFire Feature

• Voice broadcast
• Analytics reports
• Text messaging
• SMS enabled call tracking
• Call tracking
• Auto-attendant and call routing
• Interactive voice response (IVR)
• Automated surveys and polls
• Data collection
• Multi-line dialing
• Developer API
• Prerecorded messages as voicemails
• Customer history & notes
• Campaign management
• Track real-time results
• Remote/ home agents
• Single-line auto-dialer
• Unlimited call transfers (1 credit/min)
• DNC / FTC compliance info
• CRM integration

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