Features

Improve security with strong credentials

NetIQ Self Service Password Reset enforces password complexity so you can minimize exposure to risk. Reporting includes intruder lockout, daily usage, and online log information for debugging. It fulfills compliance requirements with detailed audit trails and workflow approval.

Enforce password policies with customizable authentication methods

Self Service Password Reset enables administrators to customize rules that enforce credential policies including challenge/response questions and two-factor authentication via SMS.

Protect your server environment

Self Service Password Reset is available as a Linux software appliance. This option reduces deployment time and allows administrators to plan the timing of updates.

Fast, easy self-enrollment

Self Service Password Reset is a secure and easy-to-use web-based solution. It enables users to self-register and reset their passwords without calling the help desk. It also supports account lockout reset for remote users through a secure portal, even when offline.

Low-cost deployment and administration

The centralized console can reduce password resets and account unlocks by as much as 30%. It supports LDAP-based directories, with no schema change required. Self Service Password Reset uses Microsoft Active Directory to configure multiple domains, and provides easy integration with multiple systems through RESTful interfaces.

Audit reporting

All activities, including password resets and changes to security policies, are audited for added security and documentation for compliance requirements. Self Service Password Reset allows you to customize and create audit reports that meet your unique business needs.

Part of a complete solution

NetIQ Self Service Password Reset integrates with NetIQ Advanced Authentication. Identity Manager, Access Manager, SecureLogin customers are entitled to Self Service Password Reset at no additional cost.